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HELP CENTER

How can we help?

Account, billing, gameplay, fair-play and privacy support without exposing a personal email address.

Board or game problem

Include the game mode, time control, device and the exact action that failed.

Payment problem

Never send card details. Share only the Razorpay payment or subscription reference.

Fair-play appeal

Use the in-app Fair Play Center for restrictions; use support for access or technical issues.

Sign in to contact support

Your requests stay attached to your zChess player ID so only you and the support team can view them.

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